Customer Support
Enter the mobile number used while placing the order
OrOrder Tracking and Delivery
Where's my order?
Can I change my shipping address?
Can you deliver my order at a specific time & date?
Return/Exchange
Can I return or exchange my order?
How long after an order is delivered can I return/ exchange an item?
My return was picked up. When will I receive my credits/bank Refund/exchange?
I received a damaged/ defective product or a partial/empty shipment. What should I do?
I got a notification that my order was delivered, however, I have not received it. What's up?
Know more
Cancellation
I want to cancel my order. How do I do that?
I have canceled my prepaid order. When will I receive my refund?
Payment/Refund
I have cancelled my prepaid order. When will I receive my refund?
My order didn't get placed, but the amount got debited. What happens next?
I would like to convert my LBB Perks into Bank Refund, however, I don't see an option to do it. Why is that?
I have not received my refund yet. Whom do I contact?
Discounts & Coupons
I am unable to apply my discount code/voucher number. Please help me!
I didn't receive coupons/voucher due. Whom should I contact?
Account/Login Issues
I am unable to login to my account. What is happening here?
I am unable to reset my account password. Please help me find a way out!
I would like to unsubscribe from LBB Promotional Emails/SMS. How do I opt-out?
Product/Events Related Queries
How do I select the right size for me?
What is the material/fabric of the product I am looking at?
I booked an event ticket, however, I no longer wish to attend it. How do I cancel it?
Enter the mobile number used while placing the order
OrHow can we help you?
- Ask about an Order
- Advertise on LBB
- Sell your products on LBB
- Report incorrect information
- Provide feedback on LBB content
- Questions about LBB Insiders and posting on LBB
- Questions about LBB Events
We're Here For You!
In case you have any issues, get in touch with our awesome customer support.
Available on Mon - Fri ( 10 am to 7 pm )
Or write to us at customersupport@lbb.in