Order Tracking and Delivery
Can I change my shipping address? Can you deliver my order at a specific time & date? Return/Exchange
Can I return or exchange my order? How long after an order is delivered can I return/ exchange an item? My return was picked up. When will I receive my credits/bank Refund/exchange? I received a damaged/ defective product or a partial/empty shipment. What should I do? I got a notification that my order was delivered, however, I have not received it. What's up? Know more
Cancellation
I want to cancel my order. How do I do that? I have canceled my prepaid order. When will I receive my refund? Payment/Refund
I have cancelled my prepaid order. When will I receive my refund? My order didn't get placed, but the amount got debited. What happens next? I would like to convert my LBB Perks into Bank Refund, however, I don't see an option to do it. Why is that? I have not received my refund yet. Whom do I contact? Discounts & Coupons
I am unable to apply my discount code/voucher number. Please help me! I didn't receive coupons/voucher due. Whom should I contact? Account/Login Issues
I am unable to login to my account. What is happening here? I am unable to reset my account password. Please help me find a way out! I would like to unsubscribe from LBB Promotional Emails/SMS. How do I opt-out? Product/Events Related Queries
How do I select the right size for me? What is the material/fabric of the product I am looking at? I booked an event ticket, however, I no longer wish to attend it. How do I cancel it?