Though they're based out of Bangalore (and I'm in Delhi), everything from placing an order by emailing them, to getting your order in mint condition is seamless. But that was then, and this is NOW, so you can conveniently buy it on LBB!
Should you want to customise it though. This was the exact, and seamless process I went through.
- I dropped them a mail and got their catalogue; they don't have a website just yet, but it should be up and running soon.
- it's kinda like a subway (sandwich) experience; you pick your plate/bowl size, your glaze of choice, and voila
- pay in advance, and get your order shipped to your doorstep! Their packaging is solid, and my parcel reached Delhi in mint condition
- their products are microwave safe (though, I haven't tried putting them in a microwave just yet!)
I absolutely love my order of 4 different coloured pasts bowls. They're priced a little steep, but I like that they're great for daily use. I've been using them almost every day!