If you guys are beauty junkies {just like some us back at the LBB HQ}, you’ll know exactly what we mean when we say nothing quite disappoints like the empty makeup shelves at Sephora. Our hearts have been broken far too many times, when we’ve made special trips here with whatever little money saved up only to come face to face with the dreary, empty shelves that once used to be brimming with products. That changes now {hopefully}.
The management of Sephora has been taken over by Arvind Lifestyle Brands, and we hope we never have to face that kind of disappointment again.
While we didn’t see any additional brands stocked up for the re-launch {we were hoping to be surprised by some NARS products, but alas!}, we did find the store to be better stocked. Especially at the eternally empty NYX counter, which although didn’t have the Soft Matte Lip Cream in San Paolo that we’d been looking for, had considerably more products than it had for all of last year.
We did get our hands on our favourite Stila eyeliner, though!
Kritika Pal
I would like to inform you that I purchased a Lancome 04 shade compressed powder from your Sephora Store, Select Citywalk. The next day morning I opened the product and used on my face . My face colour became all brown. I called up your select city walk store and informed them about my compliant and was asked to visit the store and manager would resolve my issue. Today when I visited your store, and informed your store manager as well as counter employees , they simply said we cannot do anything about this and this cannot be resolved. I Even asked them to put it on my face and test, the sales girl who tried the product on my face Said yes it is turning brown but please understand your forehead is little darker than your cheeks and other areas !! Store Manager again to this said we cannot do anything . Is sales only your mission ?? You don't believe in customer retention ?? If the lightest shade of lancome compressed powder is making my skin go brown, when my face colour is Wheatish , then why was this product at all recommended ??? Was it not your store's duty to inform me that LANCOME LAUNCHED IN INDIA IS ONLY SUITABLE FOR DARK SKIN COLOUR . I WANT AN URGENT RESOLUTION !!!